In everything we do, we have a philosophy of delivering superior performance. We are committed to providing safe, reliable, on-time taxi service, and we train our drivers to take care of each customer, providing each one with a safe, comfortable and pleasant experience.
Our drivers are courteous and helpful toward our passengers. They are trained to listen actively to customer needs, and expected to treat them with courtesy and respect. We count on them to display a positive attitude, handle baggage carefully, and maintain our standards for clean, well-maintained vehicles.
We work hard to ensure that our phone personnel are polite and well-trained, too. We strive to take excellent care of each caller and make sure reservations are entered accurately. We operate 24 hours a day, 7 days a week.
CCC TAXI is committed to providing the best service to our customers. We constantly strive for improvement through the use of customer feedback as a gauge to learn what we are doing well and in what areas we can improve. We listen and document complaints from our customers, devise solutions to ensure the same issues do not resurface in the future, and provide customer follow up to ensure their concerns are being addressed.